How Bon Secours Mercy Health is Creating its Future Workforce Through Career Pathways

Case Study

An innovative workforce supply strategy

To address the acute talent shortage in healthcare, Bon Secours Mercy Health (BSMH) turned inward, tapping their existing workforce by creating new opportunities for education and skill-building aligned closely to career pathways in high demand. By funding tuition and providing robust guidance and support, BSMH is enabling its people to grow into new (often higher paying) roles.

The challenges

Growing labor force


million new jobs in healthcare between 2020-2030

Rampant burnout


of healthcare workers are considering leaving because of COVID's impact

Workforce scale


associates across the BSMH health system

The solutions

A wide range of clinical programs


clinical certifications, undergraduate degrees, graduate degrees, and nursing degrees available to BSMH employees

An explosion of interest


associates enrolled in the first few weeks of program launch, including more than 400 nurses

“Our approach to educational assistance and career pathways gives us the ability to change people’s lives by providing access to education and upskilling, secure and future-proof careers, benefits, and the environment and support they need to unleash their full potential. It also creates a workforce supply for us, which is the biggest challenge in the healthcare industry as of today.”

Joe Gage, CHRO, BSMH
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